Frequently Asked Questions
SKIN
Our natural skincare products are formulated to be gentle and effective for all skin types, including dry, oily, combination, and sensitive skin. They are especially beneficial for those with dry, flaky skin or skin conditions like eczema.
We recommend starting with a clean, damp face to maximize product absorption. After cleansing, apply our natural skin butter or lotion to lock in moisture. For specific skin concerns, you can follow up with targeted treatments such as our natural oils, which can be applied to dry areas or used as an overall moisturizer.
Yes, our skincare products are formulated with natural, soothing ingredients that are safe for eczema-prone skin. They help to deeply moisturize, reduce inflammation, and protect the skin from further irritation.
Our products feature a blend of nourishing natural ingredients such as shea butter, cocoa butter, coconut oil, aloe vera, and herbal extracts known for their hydrating and healing properties. We avoid synthetic chemicals, fragrances, and preservatives to ensure our products are as gentle and natural as possible.
Yes, our skincare products are formulated to be gentle enough for use on the face as well as the body. We recommend doing a patch test first, especially if you have sensitive skin, to ensure compatibility.
For best results, our products can be used daily. Apply them after bathing or showering while your skin is still damp to lock in moisture. You can also reapply as needed throughout the day, especially to areas prone to dryness.
Yes, many of our skincare products contain natural ingredients known for their brightening and healing properties, which can help improve the appearance of dark spots and even out skin tone over time. Regular use is key to seeing the best results.
Absolutely! Our skincare products are made with gentle, natural ingredients that are safe for the delicate skin of babies and children. They are especially helpful in treating and preventing dry skin and eczema in little ones.
Yes, our natural skincare products are non-comedogenic, meaning they won’t clog pores. They are designed to nourish and hydrate the skin without causing breakouts, making them suitable for those with acne-prone skin.
Because our products are made with natural ingredients and contain no artificial preservatives, they typically have a shelf life of 6 to 12 months. To extend the life of your products, store them in a cool, dry place away from direct sunlight.
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We recommend starting with a patch test on a small area of your skin to ensure you don’t have any allergic reactions. If your skin responds well, you can confidently incorporate our products into your daily routine. Our customer service team is also available to help with any specific concerns or questions.
Our products are made with natural ingredients and do not contain synthetic fragrances. Any scent in our products comes from the natural oils and butters used in the formulations, ensuring that they are gentle on sensitive skin.
Yes, our skincare products are made with safe, natural ingredients that are generally considered safe for use during pregnancy. However, if you have specific concerns or are unsure about certain ingredients, we recommend consulting with your healthcare provider.
Yes, all of our skincare products are vegan and cruelty-free. We are committed to creating ethical, sustainable products that are kind to both your skin and the environment.
Yes, our products can be easily integrated into your existing skincare routine. They are designed to be gentle and effective, making them a great complement to other products you may already be using.
HAIR
Our products are formulated with carefully selected natural ingredients, including potent herbs and nourishing oils, specifically designed to address the unique needs of African hair and skin. Each product is born out of personal experience and thorough research to ensure effectiveness, safety, and long-lasting results.
Yes! All our products are formulated with gentle, natural ingredients that are safe for both adults and children. We understand the importance of using products that are kind to sensitive skin and delicate hair, especially for kids.
For best results, apply the butter cream to damp hair to lock in moisture. It can be used as a leave-in conditioner, styler, or deep conditioner. The hair oil can be applied directly to the scalp for nourishment or used as a sealant to lock in moisture after applying the butter cream. For detailed instructions, please refer to our product pages.
Our products are specifically designed for natural African hair, but they can be beneficial for all hair types. Whether you have kinky, coily, or curly hair, our products help in maintaining moisture, reducing breakage, and promoting healthy hair growth.
Yes, our skincare products are formulated to deeply hydrate and protect the skin, which can help soothe dry, itchy skin and manage eczema. We recommend applying the products to damp skin for optimal absorption and effectiveness.
We use a blend of natural ingredients such as shea butter, coconut oil, argan oil, jojoba oil, and various herbal infusions known for their moisturizing, nourishing, and healing properties. We avoid harsh chemicals, sulfates, and parabens to ensure our products are safe and gentle.
For best results, we recommend using our hair care products 3-4 times a week, depending on your hair’s needs. The butter cream and hair oil can be used together or separately as part of your regular hair care routine.
Yes, our products are formulated with natural, non-irritating ingredients that are generally safe for sensitive skin. However, we recommend doing a patch test before using any new product, especially if you have extremely sensitive skin or allergies. Also purchase the skin butters without scent
Yes, we offer international shipping so that customers around the world can experience the benefits of Eeshhbeauty products. Shipping costs and delivery times will vary based on your location.
Once your order has been dispatched, you will receive an email with tracking information. You can use this information to track your package online. If you have any issues, please feel free to contact our customer service team.
We want you to love our products as much as we do. If you are not completely satisfied with your purchase, you can return the product within 30 days of receiving it for a full refund or exchange. Please ensure the product is unused and in its original packaging. For more details, visit our Returns & Refunds page.
Yes, our products are safe to use on chemically treated or dyed hair. They help restore moisture and strength to hair that may be damaged by chemical processes.
You can reach our customer support team via email at [your email address] or through the contact form on our website. We’re here to help with any questions or concerns you may have.
We occasionally offer discounts and promotions to our customers. Sign up for our newsletter or follow us on social media to stay updated on the latest offers!
Absolutely! We love hearing from our customers. You can share your experiences by leaving a review on our website or tagging us on social media. Your feedback helps us improve and inspires others to try our products.